GOOD PRACTICE

The program has been successful, with the participation of more than 1,410 seniors.

OBJECTIVES

Provide technology training and resources to older adults in the city to improve their social connections, information access and online safety.

DESCRIPTION OF ACTIONS CARRIED OUT

Among the actions developed within the framework of the program are free technology training in both virtual and face-to-face modalities (in the different local community centres). In addition, a technology loan program (“iPads” and “Chromebooks”) is included, and they are helped to establish connections with community resources that lead to the resolution of their daily problems.

KEY SUCCESS FACTORS

Key enablers of the project’s success include grant funding from the Government of Canada’s New Horizons for Seniors program, as Kitchener Tech Connects began during the pandemic to support seniors in maintaining connections with family and friends.

MAIN RESULTS ACHIEVED

The program provides information and training to ensure that seniors can access vital services online, such as bill payments, grocery shopping or booking medical appointments. In addition, partnerships with community groups have helped implement the program and provide technical support.

The program has attracted considerable interest, with more than 1,410 seniors participating in 193 different classes.