GOOD PRACTICE

Belo Horizonte
  • Smart governance

Belo Horizonte S.M.A.R.T!

Belo Horizonte S.M.A.R.T! aims to integrate more efficiently the policies and projects of the different departments of the City of Belo Horizonte.

OBJECTIVES

Through technological development and modernization, Belo Horizonte S.M.A.R.T! aims to integrate more efficiently the policies and projects of the different departments of the City of Belo Horizonte. To achieve this, the municipality uses the interconnected approaches of smart cities to increase its operational efficiency and sustainable development, so that it can fulfil its main commitment to improve the well-being of its citizens.

DESCRIPTION OF ACTIONS CARRIED OUT

Aiming to adapt the structures and projects of the municipality to better meet the demands of the population, Belo Horizonte S.M.A.R.T! is improving, through technological integration, the responsiveness of public administration, assisting in the provision of more efficient public services and improving the quality of life of its citizens. The Program has developed an interconnected network of actions promoted by the city to facilitate access for the entire population, and has been implemented through five different axes, namely: sustainability, environment and citizenship, promoting community participation and environmental education for the sustainable use of terrestrial ecosystems, and productive inclusion combined with waste management; mobility and security, incorporating new technologies for the integrated and intelligent management of daily life in the city; accessibility to governance and citizen services, ensuring participatory citizenship, transparency and public access to information and services; resilience in economic and urban development, focused on attracting investment and fostering innovation; technology as culture and digital inclusion, with the aim of ensuring that citizens have the ability to enjoy technology.

KEY SUCCESS FACTORS

The key to the success of Belo Horizonte S.M.A.R.T! lies in combining the main approaches of smart cities with new technologies and tools for the implementation of public policies, and the city’s commitment to sustainable development and improving the quality of life of its inhabitants.

MAIN RESULTS ACHIEVED

Belo Horizonte S.M.A.R.T! is now fully active. Each project is in a different stage of implementation, and the Program is present throughout the administrative area of the city, focusing on the most vulnerable areas. The network of public and private actions developed by the Program has generated a positive impact for approximately 2.5 million inhabitants, improving the reach and results of the different sectors.